Contact Lucky Slots

Editorial & corrections

For review tips, factual corrections on any page across luckyslotsx.com, author interviews or story suggestions, email the editor-in-chief:

• Sofia Ramirez, Editor-in-Chief — [email protected]

Please include the page URL, the paragraph you are flagging and (if available) a source link. We publish correction notes publicly on every reviewed article within 24 hours of a verified fix.

Bonus desk

Spotted a dead Lucky Slots bonus code? Operator changed wagering, caps or expiry without updating the T&Cs? The bonus desk wants to know immediately — every reported dead code is re-tested and either updated or pulled within 24 hours.

• Aaron Kwan, Head of Bonus Desk — [email protected]

Include the code, the operator, the state you tried to claim from and a screenshot of the T&Cs if you have one. Submissions that flag a previously-unreported dead code earn a $10 Amazon voucher once verified.

Legal, privacy & compliance

Data-subject requests (GDPR / CCPA), DMCA take-downs, law-enforcement requests, state-license questions and advertising-standards queries are all handled by the compliance desk, not editorial.

• Priya Shah, Head of Regulation & RG — [email protected]
• Privacy & data requests — [email protected]  (see our Privacy Policy)
• DMCA / copyright — [email protected]

Compliance emails are logged in a separate audit trail and receive an acknowledgement within one business day, with a substantive response within five business days unless the request is more complex.

Partnerships & press

Operator partnership enquiries, PR pitches, interview requests and media clips featuring Lucky Slots:

• Partnerships — [email protected]
• Press & media — [email protected]

Partnership pitches that attempt to influence ranking, review scores or bonus-code order are declined on principle. We publish our editorial policy in full on the About page.

Responsible gambling escalations

If you need immediate support, please stop reading this page and call or text the 24/7 National Problem Gambling Helpline:

• Call: 1-800-GAMBLER (free, confidential, 24/7)
• Text: 800GAM to 53342
• Online: ncpgambling.org

If you would like Lucky Slots to remove an operator from our recommendations, to de-list a specific player testimonial, or to help you escalate an unresolved RG complaint with an operator, email [email protected]. Those emails are read by Priya Shah personally and carry a same-business-day SLA.

Postal address

For signed letters, legal notices and physical press kits:

luckyslotsx.com Editorial Ltd.
Attn: Editorial Desk
1600 Vine Street, Suite 1100
Los Angeles, CA 90028
United States

We do not accept deliveries that require a signature. Email remains the fastest way to reach any desk — we reply within one business day.

What we cannot help with

Lucky Slots is a publisher, not an operator. We do not hold player funds, process withdrawals, run KYC or administer casino accounts. If your issue is with a specific operator, please:

1. Contact that operator's support desk directly — the link is on every review page.
2. If the operator does not resolve it in 10 business days, open a formal complaint with the state regulator (NJ DGE, MGCB, PGCB, WVLC or CT DCP).
3. Let us know at [email protected] — we log every complaint and it feeds into whether we continue to list that operator.